Identity Store Jobs in South Africa 2026 | Shop Assistants, Cashiers, General Workers & Retail Careers

Looking for an exciting career in fashion retail? Identity, one of South Africa’s popular fashion retailers and part of The Foschini Group (TFG), regularly recruits Shop Assistants, Sales Associates, Cashiers, General Workers, Stockroom Assistants, Visual Merchandisers, Warehouse Workers, Pickers, Packers, and Store Managers to support its growing network of stores across the country.

Whether you are looking for your first retail job or want to build a long-term career in fashion, Identity offers opportunities for entry-level and experienced candidates. The company provides workplace training, career development programmes, and internal promotion opportunities within TFG, one of Africa’s largest retail groups.

Identity stores are located in shopping centres throughout South Africa, creating employment opportunities for thousands of job seekers each year.

About Identity

Identity is a fashion retail brand owned by The Foschini Group (TFG). The retailer specialises in trendy clothing, footwear, accessories, beauty products, and fashion essentials for young men and women at affordable prices.

As part of TFG’s portfolio of leading retail brands, Identity focuses on excellent customer service, innovation, and employee development. Staff members have access to training programmes and career growth opportunities across various TFG brands and business divisions.

Available Positions

Depending on operational requirements, vacancies may include:

  • Shop Assistant
  • Sales Associate
  • Cashier
  • General Worker
  • Stockroom Assistant
  • Store Assistant
  • Merchandiser
  • Visual Merchandiser
  • Picker
  • Packer
  • Warehouse Assistant
  • Receiving Clerk
  • Dispatch Assistant
  • Cleaner
  • Customer Service Assistant
  • Supervisor
  • Assistant Store Manager
  • Store Manager

Available opportunities vary depending on store location and business requirements.

Duties and Responsibilities

Shop Assistants

Responsibilities may include:

  • Assisting customers with purchases.
  • Replenishing merchandise.
  • Maintaining attractive product displays.
  • Keeping the sales floor clean.
  • Promoting promotions and special offers.
  • Providing outstanding customer service.

Cashiers

Cashiers may perform:

  • Processing customer purchases.
  • Handling cash and card payments.
  • Issuing receipts.
  • Balancing tills.
  • Assisting customers professionally.
  • Maintaining checkout areas.

General Workers

General Workers assist with:

  • Cleaning stores.
  • Moving stock.
  • Loading deliveries.
  • Organising stockrooms.
  • Assisting supervisors.
  • Supporting daily store operations.

Warehouse Employees

Warehouse staff may:

  • Pick customer orders.
  • Pack stock.
  • Receive deliveries.
  • Prepare dispatch orders.
  • Conduct stock counts.
  • Maintain warehouse cleanliness.

Minimum Requirements

Requirements vary depending on the advertised position but generally include:

  • Grade 10, Grade 11 or Grade 12.
  • South African ID.
  • Good communication skills.
  • Customer service skills.
  • Ability to work retail hours.
  • Willingness to work weekends and public holidays.
  • Reliable and hardworking.
  • Ability to work under pressure.
  • Team player.
  • Positive attitude and willingness to learn.

Many entry-level positions provide workplace training and may not require previous retail experience.

Skills Required

Successful applicants should possess:

  • Customer service skills.
  • Communication skills.
  • Teamwork.
  • Attention to detail.
  • Time management.
  • Reliability.
  • Basic numeracy.
  • Sales ability.
  • Positive attitude.
  • Professional work ethic.

Salary Estimates

Estimated monthly salaries include:

  • Shop Assistant: R6,500 – R9,500
  • Sales Associate: R6,500 – R10,000
  • Cashier: R6,500 – R9,500
  • General Worker: R6,500 – R10,000
  • Warehouse Assistant: R7,500 – R12,500
  • Picker and Packer: R7,500 – R11,500
  • Assistant Store Manager: R13,000 – R22,000
  • Store Manager: R18,000 – R35,000

Actual salaries vary depending on experience, location, and employment terms.

Employee Benefits

Eligible employees may receive:

  • Competitive salaries.
  • Paid annual leave.
  • Staff discounts.
  • Workplace training.
  • Career development opportunities.
  • Internal promotion opportunities.
  • Pension or retirement benefits.
  • Medical aid options for qualifying employees.
  • Employee wellness programmes.
  • Safe working environment.

Benefits vary according to employment contracts and company policies.

Required Documents

Applicants should prepare:

  • Updated Curriculum Vitae (CV).
  • Certified South African ID copy.
  • Certified educational qualifications.
  • Contactable references.
  • Proof of residence if requested.

Ensure all documents are complete before applying.

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How to Apply

Interested applicants should prepare an updated CV together with all required supporting documents before applying. Carefully read the vacancy requirements to ensure you meet the minimum qualifications before submitting your application.

Applications for Identity vacancies are submitted through the official TFG Careers portal:

Official Careers Portal: https://tfgcareers.co.za

Create an online profile, upload your CV, and apply for available vacancies at Identity stores and other TFG brands across South Africa.

Identity and TFG do not charge any application or recruitment fees.

Scam Warning

Protect yourself from recruitment scams:

  • Never pay money to apply for a job.
  • Identity and TFG do not charge recruitment or application fees.
  • Apply only through the official TFG Careers website.
  • Never share your banking PIN or passwords.
  • Verify recruitment communications before responding.

Frequently Asked Questions

Do I need previous retail experience?

No. Many entry-level positions provide workplace training for successful applicants.

Is Matric compulsory?

Requirements vary depending on the role. Some entry-level positions may accept Grade 10 or Grade 11, while others require Grade 12.

Can I apply for more than one vacancy?

Yes. You may apply for multiple vacancies if you meet the minimum requirements.

Does Identity offer career growth?

Yes. As part of TFG, employees have access to training, development programmes, and opportunities to move into senior roles across various retail brands.

Are jobs available nationwide?

Yes. Identity stores operate across South Africa, with vacancies becoming available throughout the year based on business requirements.

Final Thoughts

Working at Identity is an excellent opportunity for anyone interested in fashion and retail. Whether you are applying as a Shop Assistant, Cashier, General Worker, Warehouse Assistant, or Sales Associate, you can gain valuable workplace experience while building a rewarding career within The Foschini Group.

Keep your CV updated, prepare all your supporting documents, and regularly check the official TFG Careers website for the latest Identity vacancies. Applying early with a complete application can improve your chances of securing employment with one of South Africa’s leading fashion retailers.

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